Refreshers and Tutorials Apple

Tutorials: One, two and three day pre-conference tutorials will be conducted on October 9, 10 & 11, 2017. These great pre-conference Tutorials that will benefit the attendees or target audience and enhance your management, auditing, and other quality related skills and knowledge. These are a special offering outside the conference for an additional fee unless otherwise indicated.

Instructor Bios Click here to download the instructor bios.

Pre-conference Workshops
Monday, October 9, 2017 – Wednesday, October 11, 2017
#9983ILT Certified Quality Auditor Exam Refresher
Tuesday, October 10, 2017 – Wednesday, October 11, 2017
WKSP3 ISO 9001:2015 Internal Auditing
Tuesday, October 10, 2017
WKSP7 The Supplier Audit Program – Managing Organizational Risk and Meeting ISO 9001:2015 Requirements
Wednesday, October 11, 2017
WKSP4 Evolving the Internal Audit Process

Monday, October 9, 2017 – Wednesday, October 11, 2017

#9983ILT: Certified Quality Auditor Exam Refresher
Presented by: Kevin Posey
8:00am – 5:00pm (Monday, Tuesday, and Wednesday)
This workshop will be an exam refresher to help experienced auditors become better prepared for the CQA exam. The basis for the exam is the CQA Body of Knowledge and class discussion will include an overview of the CQA BoK offering participants a better understanding of the basic principles and applications that will appear on the exam. All course participants will receive a three ring binder containing the entire power point presentation and the CQA Handbook,  Fourth Edition as the course text.
Price: $995
RUs: 2.4
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Tuesday, October 10, 2017 – Wednesday, October 11, 2017

WKSP3 – ISO 9001:2015 Internal Auditing
Presented by: Bob Deysher
8:00am – 5:00pm (Tuesday and Wednesday)
This interactive course employs a metrics-driven, process-based approach to the theory and practice of conducting value-added audits to the ISO 9001:2015 Standard. It prepares internal auditors to perform effective process audits and helps managers and supervisors take full advantage of the internal audit process. Training includes a detailed review of all elements of ISO 9001:2015, effective implementation, and the benefits of quality management systems. This course meets the training portion of the requirements for certification of individual internal auditors. Training also addresses the requirements of the ISO 19011:2011 Auditing Standard. This workshop is a comprehensive review of the theory and practice of the ISO 9001:2015 Standard and Internal Auditing. Training topics include:
• The Challenge for Top Management
• Quality Management Principles
• The ISO 9001 Standard Explained
• The ISO 9001 Family of Standards
This session includes a detailed review of all elements of the ISO 9001:2015 Standard. Participants will also gain an understanding of Customer Oriented Processes (COPs), as well as the customer-specific requirements defined by ISO 9001:2015.

During this workshop, students will explore effective auditing techniques, interviewing skills, communication skills, and teamwork concepts through a series of interactive workshops, simulated audits, tutorials, and case studies. Training includes a discussion about internal auditing metrics. Specific topics include:

• Introduction to ISO 9001 Audit Trails
• Documentation for ISO 9001
• The audit cycle and ISO 19011
• Introduction to Quality Audits
• Management of Audit Programs
• Audit Planning and Preparation
• Scope and Objectives
• Audit Plan
• Performing the Audit
• Opening Meeting
• Quality Audits
• Conducting the Audit
• Writing Nonconformity Statements
• Writing Nonconformities (using CARs)
• Closing Meeting
• Summary Statement and Closing Meeting
• Completing the Audit Report
• Corrective Action and Close Out (using CARs)
• Verification and Close Out
Through training, participants will:
• Gain a working knowledge of a quality management system based on the requirements of ISO 9001:2015
• Enhance their understanding of process-based, metric-driven auditing techniques
• Learn the requirements of ISO 9001:2015 and understand its inter-relationship with other elements of the ISO family of standards. Role-play exercises give students practical experience with auditing
Price: $695
RUs: 1.6

One Day Workshops

WKSP7 – The Supplier Audit Program – Managing Organizational Risk and Meeting ISO 9001:2015 Requirements
Presented by: Lance Coleman
8:00am – 5:00pm (Tuesday)
Risk Elimination. Risk Management. Risk Mitigation. These words are an increasingly important part of the lexicon of executive level management as they strive to succeed in a business environment having global competition, geographically diverse suppliers and new technologies. In this new globally expansive marketplace more than 50% of value creation is achieved outside of an organization’s walls or in other words through their suppliers. In the United States, recent studies show that 100% of manufacturers include at least one element of their finished product that is obtained from outside of the organization. This too is where the majority of product realization risks lies. Learn how to apply principles that will develop a robust supplier audit program to help manage organizational risk. This curriculum is in alignment with key aspects of the Certified Supplier Quality Professional body of knowledge as well as, the Certified Quality auditor body of knowledge.
Learning Objectives

• Risk Management Overview
• Understanding risk based thinking as it applies to the supplier audit program
• ISO 9001:2015 requirements relating to supplier monitoring and control
• How to conduct a successful risk based supplier audit

Attendee Takeaways

• Introduction to the Three KeysTM model of supplier auditing
• External Provider Management Matrix
• Useful templates for use in supplier auditing

Who should attend?

• Quality auditors, managers and engineers
• Supply Chain professionals
• Anyone who participates in supplier auditing
Price: $595
RUs: 0.8
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WKSP4 – Evolving the Internal Audit Process
Presented by: Linh Truong
8:00am – 5:00pm (Wednesday)
The internal audit profession is very similar to other professions; very resistant to change. When one of our profession’s main goals is to promote efficiency and effectiveness, we have to be more adept at adjusting and being open-minded to change. Audit2020 takes an in-depth look at the accepted practices inherent in internal audit and critically analyzes each piece, identifying ways to enhance the current view and process of internal auditing.

• Criteria to identify key/significant controls
• Identify the most efficient controls to test
• Understand the differences between control
• Learn about ways to test controls the most efficiently and effectively

1) Annual Risk Assessment
a. What is a continuous risk assessment?
b. Assessment modes
c. Assessing emerging risk
2) Foundational Pieces of Successful Internal Audit Departments
3) Audit Cycle
a. Audit planning
1. Percent of audit cycle – new vs recurring audits
2. Components of audit planning
3. Kick off meeting- Who/What/Why and for how long?
4. Formality of engagement risk assessment
5. Risk categories
6. Using a true top-down risk-based approach
7. What should I test and why?
8. Building an effective and efficient audit work program
b. Fieldwork
1. Percent of Audit Cycle – New versus Recurring Audits
2. Timing & Contents of PBC List
3. Sampling Methodology
4. What support to keep and why?
5. Presenting Observations to Clients
c. Reporting/Wrap-Up
1. Percent of Audit Cycle – New versus Recurring Audits
2. Do We Even Need a Formal Report?
3. Timing of the Audit Report
4. Audit Reports – Emerging Formats
5. What Words NOT to Use & What to Replace them with
d. Follow-up
1. Correlation between Finding Type and Follow-Up Method necessary
2. Timing of Follow-Up
4) Transparency and Continuous Communication

Price: $595
RUs: 0.8
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